lineas

We put culture in forefront 

Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we do that by building amazing cultures in each of our locations across the globe, and by simply treating our employees better.

Core Values We Live By

01

We do what we say we'll do for our Partners:Always find a path.

02

Wake up each day and find a way to optimize every interaction experience .

03

We protect our Culture: We deliver from our "core"-Truly amazing people.

04

Attuned and sensitive:Focused and driven through emotional Intelligence 

05

Never stop transforming : Process , Procedure , Technology

06

Freedom to smile: It translates into everything we touch and always remind that each day we have the same opportunity to spread joy.  

07

Unashamedly driven by integrity and proud of the "why" behind every interaction.

Helpware at a glance

founded

Founded
November 2015

task handled

Task Handled
Tens of Millions

clients served

Clients Served
150+

offices

Worldwide Offices
8

Meet our team members

map-usa

Irvine, CA
San Francisco, CA
Lexington, KYUSA

548 Market St, San Francisco, California 94104-5401, United States
map-ukraine

Kyiv Ukranie

10-A Naberezhno-Khreshchatytska street, Kyiv 04070 Ukraine
map-mexico

Guadalajara, Mexico

Av. De Las Americas 1254, 16th Floor, 44610, Guadalajara, Jal.
map-philippines

Manila, Philippines

20th floor, Picadilly Star, 4th ave, Taguig 1636 Metro Manila the Philippines

Meet a few of our Helpers

01-Robert Nash- President, CEO of Helpware

Robert

President, CEO

02-Alex Tereshchenko-Co-founder & Head of Operations

Alex

Co-founder & COO

trenton

Trenton

Co-founder & VP

Cassy

Cassy

Global Service Delivery Director

05-Aleksandra Antoniuk-Head of HR and Recruitment department

Aleksandra

Head of HR and Recruitment

06-Jorge Cervantes- Country Manager

Jorge

Mexico Country Manager

07-Gilberto Santos- Global Process Excellence Manager

Gilberto

Global Process Excellence Manager

08-Arcelene de Leon- Learning and Development Officer

Arcelene

Learning and Development Officer

09-Joel Prudencio- Operations Manager

Joel

Operations Manager

10-Julia Zakhilko

Yuliia

Training Manager

11-Gaby Bustamante- Digital Marketing Manager

Gaby

Digital Marketing Manager

Glen(2)

Glen

Global Talent and Onboarding Manager

13-Gamaliel Gonzales- Customer Success Manager

Gamaliel

Customer Success Manager

14-Anastasiia Nechitaylova-Customer Success Manager

Anastasiia

Customer Success Manager

15-Belen Tinoco- Sales Development Representative

Bella

Partnership Manager

16-Yehor Bielikov-Project Manager

Yehor

Project Manager

17-Irene Bustos- Recruitmen Leader

Irene

Recruitment Leader

18-Antonio Carballido- Human Resources Manager

Antonio

Human Resources Manager

19-Miguel Edades- Human Resources Manager

Miguel

Human Resources Manager

12-Anna Malivska- Taskware Project Coordinator

Anna

Taskware Project Coordinator