CUSTOMER SUPPORT TEAM

MULTILINGUAL SUPPORT TEAM

TECHNICAL SUPPORT TEAM

BACK OFFICE TEAM

CUSTOMER SUCCESS TEAM

  • Guaranteed Working Hours

    40 hrs/ wk/ per person

  • Types of Support

    Phone, Chat, Email, Social Media, In-App, SMS, Billing

  • KPIs Measured

    CSAT, Response Times, Time to close tickets, NPS, etc

  • Backgrounds

    Customized Recruiting to fit your business needs

  • Education

    Bachelor’s degree+

  • Commitment Levels

    2 month Trial to start, 6 month and annual after

  • BUILD MY CUSTOM TEAM TODAY
  • Guaranteed Working Hours

    40 hrs/ wk/ per person

  • Languages Offered

    English, Spanish, German, Japanese, Mandarin, Italian, Dutch, French, Korean, Portuguese, Swedish, Finnish, Arabic, Russian, and more

  • Types of Support

    Phone, Chat, Email, Social Media, In-App, SMS

  • KPIs Measured

    CSAT, Response Times, Time to close tickets, NPS, etc

  • Backgrounds

    Customized Recruiting to fit your business needs

  • Education

    Bachelor’s degree+

  • Commitment Levels

    2 month Trial to start, 6 month and annual

  • BUILD MY CUSTOM TEAM TODAY
  • Guaranteed Working Hours

    40 hrs/ wk/ per person

  • Technical Levels

    T1, T2, T3

  • Types of Support

    Server, Phone, Chat, Email, Social Media, In-App, SMS

  • KPIs Measured

    CSAT, Response Times, Time to close tickets, NPS, etc

  • Backgrounds

    Customized Recruiting to fit your business needs

  • Education

    Bachelor’s degree+

  • Commitment Levels

    2 month Trial to start, 6 month and annual after

  • BUILD MY CUSTOM TEAM TODAY
  • Guaranteed Working Hours

    40 hrs/ wk/ per person

  • Types of Support

    Content Moderation, Data Entry, Data Mapping, Research, Setups, Implementations, Order Processing

  • KPIs Measured

    Completion Percentages, Timeliness, NPS, Churn

  • Backgrounds

    Customized Recruiting to fit your business needs

  • Education

    Bachelor’s degree+

  • Commitment Levels

    2 month Trial to start, 6 month and annual after

  • BUILD MY CUSTOM TEAM TODAY
  • Guaranteed Working Hours

    40 hrs/ wk/ per person

  • Types of Support

    Account Management, CSM, Onboarding Manager

  • KPIs Measured

    Churn, NPS, CSAT, Upsell Percentages, Trial Conversions

  • Backgrounds

    Customized Recruiting to fit your business needs

  • Education

    Bachelor’s degree+

  • Commitment Levels

    2 month Trial to start, 6 month and annual after

  • BUILD MY CUSTOM TEAM TODAY

We created the company to change perceptions of what outsourcing is and can be, and we do that by building amazing cultures in each of our locations across the globe, and by simply treating our employees better.

pricing

Core packages to improve customer experience