CUSTOMER SUPPORT TEAM

MULTILINGUAL SUPPORT TEAM

TECHNICAL SUPPORT TEAM

BACK OFFICE TEAM

CUSTOMER SUCCESS TEAM

  • Guaranteed Working Hours

    40 hrs/ wk/ per person

  • Types of Support

    Phone, Chat, Email, Social Media, In-App, SMS, Billing

  • KPIs Measured

    CSAT, Response Times, Time to close tickets, NPS, etc

  • Backgrounds

    Customized Recruiting to fit your business needs

  • Education

    Bachelor’s degree+

  • Commitment Levels

    2 month Trial to start, 6 month and annual after

  • BUILD MY CUSTOM TEAM TODAY
  • Guaranteed Working Hours

    40 hrs/ wk/ per person

  • Languages Offered

    English, Spanish, German, Japanese, Mandarin, Italian, Dutch, French, Korean, Portuguese, Swedish, Finnish, Arabic, Russian, and more

  • Types of Support

    Phone, Chat, Email, Social Media, In-App, SMS

  • KPIs Measured

    CSAT, Response Times, Time to close tickets, NPS, etc

  • Backgrounds

    Customized Recruiting to fit your business needs

  • Education

    Bachelor’s degree+

  • Commitment Levels

    2 month Trial to start, 6 month and annual

  • BUILD MY CUSTOM TEAM TODAY
  • Guaranteed Working Hours

    40 hrs/ wk/ per person

  • Technical Levels

    T1, T2, T3

  • Types of Support

    Server, Phone, Chat, Email, Social Media, In-App, SMS

  • KPIs Measured

    CSAT, Response Times, Time to close tickets, NPS, etc

  • Backgrounds

    Customized Recruiting to fit your business needs

  • Education

    Bachelor’s degree+

  • Commitment Levels

    2 month Trial to start, 6 month and annual after

  • BUILD MY CUSTOM TEAM TODAY
  • Guaranteed Working Hours

    40 hrs/ wk/ per person

  • Types of Support

    Content Moderation, Data Entry, Data Mapping, Research, Setups, Implementations, Order Processing

  • KPIs Measured

    Completion Percentages, Timeliness, NPS, Churn

  • Backgrounds

    Customized Recruiting to fit your business needs

  • Education

    Bachelor’s degree+

  • Commitment Levels

    2 month Trial to start, 6 month and annual after

  • BUILD MY CUSTOM TEAM TODAY
  • Guaranteed Working Hours

    40 hrs/ wk/ per person

  • Types of Support

    Account Management, CSM, Onboarding Manager

  • KPIs Measured

    Churn, NPS, CSAT, Upsell Percentages, Trial Conversions

  • Backgrounds

    Customized Recruiting to fit your business needs

  • Education

    Bachelor’s degree+

  • Commitment Levels

    2 month Trial to start, 6 month and annual after

  • BUILD MY CUSTOM TEAM TODAY